Terms of Service
These terms govern your use of mysite-name's wedding planning services across England. Please read them carefully before proceeding with any services to ensure a clear understanding of our operations, client responsibilities, and the planning process.
1. Service Agreement
By engaging our wedding planning services-whether through enquiries, consultations, or contract signing-you agree to these terms. Our wedding services operate in compliance with relevant UK trading standards and event industry practices.
We provide professional wedding planning, coordination, and vendor management services through our experienced team across England.
2. Service Scope and Planning Approach
Our services include wedding consultation, timeline creation, vendor coordination, budget management, and day-of wedding coordination. We focus on providing organised planning that reflects your personal style and preferences.
While we provide professional planning services, final wedding outcomes can be influenced by external factors including vendor performance, weather conditions, and guest cooperation. We use our experience and contingency planning to manage these variables effectively.
3. Client Responsibilities
To ensure successful planning outcomes, clients agree to:
- Provide accurate information about guest numbers and requirements
- Make timely decisions on vendor selections and design choices
- Respond to planning queries within agreed timeframes
- Disclose any specific cultural or religious requirements
- Maintain communication throughout the planning process
Clear communication and timely responses help us maintain planning schedules and meet your wedding vision.
4. Wedding Vision and Personal Preferences
Clients are responsible for communicating their wedding vision, style preferences, and any specific requirements clearly. We provide guidance and suggestions based on your initial brief and ongoing discussions throughout the planning journey.
We reserve the right to decline services if client requirements conflict with UK marriage laws or ethical event planning standards.
5. Quotations and Service Confirmation
Quotations are provided based on the initial consultation and are valid for 30 days. Service confirmation requires signed agreement and payment of the initial planning fee. Detailed planning begins once services are confirmed and the planning fee is received.
Significant changes to wedding scope or requirements after confirmation may affect service pricing and planning timelines, which will be communicated and agreed before proceeding.
6. Planning Process and Approvals
We provide regular planning updates and require client approval for major decisions including vendor bookings, design elements, and budget allocations. Written or email approval of planning decisions authorises us to proceed with arrangements.
Requests for significant changes after vendor bookings may incur additional charges and affect planning timelines.
7. Payment Terms
Payment terms are structured through the planning journey. An initial planning fee is required upon booking, with subsequent payments aligned with planning milestones. Final balance is due 30 days before the wedding date.
Late payments may affect service delivery and planning progress. We reserve the right to pause planning activities until outstanding payments are received.
8. Planning Timelines
Planning timelines are estimates based on wedding complexity, vendor availability, and decision-making speed. We provide realistic timeline estimates during consultation but cannot guarantee exact planning completion dates due to variables in the process.
Expedited planning may be available for shorter timelines at additional cost, subject to planner availability.
9. Service Standards and Coordination
We perform planning services to industry standards with attention to detail, vendor management, and timeline coordination. Our coordination includes managing vendor relationships and ensuring service integration for your wedding day.
Service concerns should be reported during the planning process to allow for timely resolution. We address legitimate service issues through plan adjustments or vendor management as appropriate.
10. Vendor Relationships and Contracts
We coordinate with trusted wedding suppliers and provide recommendations based on your requirements. Final vendor contracts are between you and the supplier, though we assist with contract review and coordination.
We cannot guarantee vendor performance beyond our coordination efforts and maintain professional relationships with suppliers to facilitate issue resolution when needed.
11. Cancellation and Changes
Services may be cancelled with 30 days notice, though the initial planning fee is non-refundable. Cancellations within 90 days of the wedding date may incur additional charges for committed vendor costs and planning time invested.
Wedding date changes after confirmation may be subject to replanning fees and are dependent on vendor availability for the new date.
12. Wedding Day Coordination
Our day-of coordination includes timeline management, vendor liaison, and troubleshooting. We require final decisions and information 14 days before the wedding to ensure smooth day-of execution.
Additional coordination hours beyond the agreed schedule may incur extra charges, which will be discussed if needed.
13. Liability Limitations
Our liability for services is limited to the value of the planning fee paid. We cannot accept responsibility for aspects beyond our control such as vendor cancellations, severe weather, or situations arising from client decisions made against our advice.
We maintain appropriate professional indemnity insurance and follow industry best practices in our planning processes.
14. Terms Modification
We reserve the right to update these terms periodically to reflect changes in our services, UK regulations, or industry practices. The current terms are always available on our website, and continued use of our services constitutes acceptance of any updates.
For questions about these terms or our wedding services, contact us at: [email protected].